Sunday, April 25, 2010

Twitter vs. Facebook...Who wins the battle?


When it comes to reaching out to your social graph for help or answers to questions, Facebook leans towards a very “traditional marketing” approach in the way that it lets you communicate. You can either directly contact someone with your message or post something in your status or profile.

As echoed many times throughout the course of 2007, business professionals are adopting the use of Facebook at a rapid pace. That still doesn’t change the mostly passive way it operates as a communications tool. For the business professional, Facebook is a fun, great less formal alternative to LinkedIn. It allows you to build an online calling card of sorts and it provides the ability to keep your contacts up to date on the latest happenings in your life through photos and video. True conversation can be found through discussion threads within Facebook groups. Finding groups that both match your interests - and that are consistently active - can be a hit or miss situation.

On the other hand, Twitter does one thing and it does it well. It’s all about the conversation and there is always someone there to who will see your message. From the outside looking in, it’s often hard for people to understand the value that Twitter brings to the table. Plus twitter give you access to academic journals and researches.Its value is directly related to the quality of the people that you choose to follow. My Twitter network has grown substantially faster than my friends on Facebook. In fact, a good portion of my friends on Facebook are folks who I originally connected with on Twitter. It’s all about increasing your tweets.

In the end, I don’t think either Facebook or Twitter can be deemed better than the other. They both server different purposes and provide different mechanisms for communicating with your peers or target audiences. Facebook is feature-rich and offers passive and indirect communication tools. Twitter focuses specifically on the conversation and enables more immediate and direct communication with your all of your “Followers.” What do you think? If you have a Twitter or Facebook success story, we’d love to hear about it!


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